Richard and Sandra: who is flying to Florida?

A broken email case from Sandy:

Dear Richard and Sandra,

I hope you all have a great trip heading to Florida! If you’re wondering why it is taking so long for your boarding passes to come through email, you’ll be waiting much longer. As you can’t seem to get your own email right you may just want to print them out when you make it to the airport.





Sandra got pay

A broken email case from Sandy:

Dear Sandra,

Glad you’ve been able to find a new job, or that your current job moved into paperless pay stubs. Make sure you give your email address for important financial emails though. Had I not contacted back your employer after the second pay stub came through you might not get important tax forms at the end of the year.

Best of luck in the new venture,




Sandra, que laser?

A broken email case from Sandy:

Dear Sandra,

My Spanish is not great (non-existent) but from the looks of it, and the translation, you’ve ordered some kind of laser and it is on it’s way to you now. I’m not sure if I should be curious about what you’re up to, or report you to the authorities as an evil genius building the ultimate weapon to take over the world. In any case just remember that I was nice and didn’t log into your account and cancel the order when I first saw it come through. In other words don’t aim your laser at me!

Thanks in advance,




A nice greeting card… to someone else

A broken email case from Donncha:

One of the advantages of knowing someone in Google is that I have a email.

Unfortunately one of the disadvantages of having a email is that other people with that name will give out that email in error, or their friends will CC that email in very personal email threads. I was once even sent an email about a planning development by an architect.

Nowadays I rarely use that email when signing up for a website, instead prefering to use a throwaway address in the form own domain instead. If that email gets spam I can simply send it to the trash automatically.

Anyway, the latest case of mistaken identity was from a nice lady named Gayle who sent her friend Don a Jacquie Lawson greeting card. Needless to say I have not clicked the link to view the card.





Lucas wants a Dragon Ball Z DVD from eBay

Dear Lucas,

I understand the Dragon Ball Z DVD at just €2 was too tempting and in the excitement you forgot your own email. But you see, now I’m getting all the notifications about your bid, and also that other purchase for the Amazing Spiderman from Germany. Unfortunately these purchases aren’t going to happen, you see?

Dear eBay,

I understand you really want your users to get onboard quickly, and start buying as Lucas did, so I see why you don’t validate emails. Yet… you could have put at least a “Not my email” link on that email. So I could simply click it instead of having to hunt for your privacy contact. Also, making the customer support accessible exclusively for logged in users doesn’t really help, does it?





  • 2017-12-04 — Welcome on eBay!
  • 2017-12-04 — Contacted eBay “spoof” email, “privacy form”, and Twitter DM.
  • 2017-12-05 — Received answer via Twitter.
  • 2017-12-05 — “Account Suspended”, asking me (since the email is mine) to verify it.
  • 2017-12-06 — “eBay Customer Support – spoof” replied that it’s “most likely not our email”.
  • 2017-12-06 — “eBay Office of the President” replied that they forwarded the issue to their “Technical Support team to investigate”, and that the account has been suspended (which means I got the email to verify “my” details, and my email is still in their database, now also unusable and associated to an account that violated policy).
  • 2017-12-07 — “eBay Office of the President” relied that my email will get back to me after “a grace period of several days” and that there will be “no negative impact on your own future account”.
    They have also forwarded the issue to their “Privacy Team”.

Caio purchases a Kindle book… with my email

Dear Caio,

I’m sure that Goldfisch for Kindle in German, for free, was a huge temptation and you couldn’t resist. Such a temptation that you even forgot your own email. Which now means I’ve access to your Amazon account. Sure, it’s not much, as you clearly created it new for this, still, if that Kindle book is tied now to my email, what should we do?


Dear Amazon,

Really? Even you fall into the “let’s register emails without any authorization” trick? You just sent me the “Welcome to” email, without ever verifying I was the actual person doing the purchase.





  • 2017-11-12 — Welcome to!
  • 2017-11-12 — Thanks for your order!
  • 2017-11-13 — Contacted support via Chat, which tried to convince me it’s normal: “I don’t understand how this is a violation of the privacy” – translated from Italian (also ref: Italian privacy law).
    • In this chat I requested the removal of my email from their systems, and forwarding the issue to the person in charge of privacy issues.
    • The issue has been escalated to the “specialized department” for this issue. Waiting…
  • 2017-11-15 — An Account Specialist replied that “one of our clients didn’t enter correctly the email address in their account” and “they updated the e-mail address” so I won’t be bothered again. The reply still ignores the point I’m making Amazon is violating the privacy laws by using unauthorized emails.
  • 2017-12-07 — Since I received no reply on the registration issue, I’ve tried with a test email and I was able to create a new account with no email verification. I’ve thus messaged them back asking for clarifications.
  • 2017-12-08 — Amazon replied that the issue has been forwarded to a dedicated team.

Arthur gives away his Apple ID

Dear Arthur,

I know, it’s hard to keep track of all these “emails” and “ids” and “logins”, yet it’s probably a good idea when you setup your Apple devices with a new Apple ID to use your own email address.

What if I tried to gain access to your device with this? Sure, probably Apple has already thought about these kinds of mistakes… but maybe not… and Remote Wiping a device isn’t probably something you’d like.




Submitted by Steve.